Where are you located?
We are located at 523 S. Broadway St. Greenville, Ohio! Our store hours there are:
Monday & Tuesday: 11am to 3pm
Wednesday: 11am to 6pm
Thursday & Friday: 11am to 7pm
Saturday: 10am to 3pm
Sunday: 12pm to 2pm
Hours may very depending on downtown events like First Fridays, etc... keep an eye out on social media for those changes.
Can I place an order online for in store pick up?
We do not have in-store pick up at this time.
How long does it take to process my order?
Once your order is successfully submitted, our fabulous team works hard to get your order packed so it can be on it's way within 1 to 3 business days. Then, our favorite mail carriers pick it up and it should be in your hands in 3 to 5 additional business days!
We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events and peak shopping days. We do not ship on Saturdays, Sundays, or holidays.
Why is my order coming in multiple packages?
We work with a warehouse to help bring in new inventory & fulfill orders. If your order is for an online exclusive product, your order will ship from them.
I forgot to add my coupon to at checkout. Can I still use it on my order?
Unfortunately, we are unable to add any coupons or discounts to your order once it has been completed. Please, reach out to us at firstname.lastname@example.org if you are having issues with a coupon. We will do our best to fix the issue.
Can I return items that I am not 100% in love with?
Yes! You can find all information about returns on our return policy page.
Can I return online exclusive items?
Yes, as long as they are not marked as final sale in the title or description of the product. You can make the return request in our return center or bring it in store for processing.
How do I track my order?
Once your order is successfully packed for shipment, you will receive an email notification with your tracking number.
If you have any questions or issues, please get in touch with customer service. They can find tracking info and would love to help you out! Just be sure to have your order number and the name used to place the order when you contact us! :)
Do you ship to Canada?
We currently offer shipping to all of Canada! Flat rate shipping to Canada is $25 on orders over $100 USD
Is there a minimum order amount to use Sezzle at checkout?
Yes, your order must be over $50 USD to use Sezzle.
If you have any more questions, please contact us at email@example.com or on our Contact Us page!