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Returns & Exchanges

We want your shopping experience at Happily Ever Co. to be the absolute best!  If you’re not completely satisfied with your order, we will do everything we can to try and make it better! 

Please look over your order as soon as you get it in your hands.  If you think that you've received a defective item, contact customer service within 3 days of receipt of your order.  If you were sent incorrect items or are missing items from your order, please contact our customer service team as soon as possible so we can get that mishap sorted out for you!

Please see our simple rules and procedures for returns below:

  • Merchandise may be returned for a shop credit, within days of the date your order shipped from our boutique or of your in store purchase. No exceptions.  
  • All returned items MUST remain un-washed, un-worn, and with the original Happily Ever Co. tag attached. No exceptions.  
  • All clearance, sale items, jewelry, bralette, scarves, gloves, hats, , hair accessory, handbag/clutch, and shoe purchases are FINAL and cannot be returned.
  • The term "Final Sale" means an item cannot be returned. No Exceptions.
  • The customer is responsible for the shipping and handling of the returned item(s).
  • Original shipping fees are non-refundable.  Please note the tracking number if applicable.

*Please allow 5-7 business days to process your return once it is received at our facility. 

Exchanges

We have a limited number of Happily Ever Co. styles featured on the site and in store and, because of this, we can’t guarantee an exchange.  But don't worry, we feel your pain and love the clothes just as much as you do so, please contact us ASAP for exchanges!

Please see our simple rules and procedures for exchanges below:

  • Merchandise may be exchanged for a shop credit, within days of the date your order shipped from our boutique or of your in store purchase. No exceptions.  
  • All returned items MUST remain un-washed, un-worn, and with the original Happily Ever Co. tag attached. No exceptions.  
  • All clearance, sale items, jewelry, bralette, handbag/clutch, and shoe purchases are FINAL and cannot be returned.
  • The term "Final Sale" means an item cannot be returned. No Exceptions.
  • The customer is responsible for the shipping and handling of the returned item(s).
  • Original shipping fees are non-refundable.  Please note the tracking number if applicable.

Please send all returns or exchanges to:

Happily Ever Co.

PO BOX 1103

Greenville, Ohio 45331

 

We reserve the right to reject returns if item(s) are in your care for longer period than 7 days, original tags are removed or items have been washed, worn or have been altered from original condition in anyway. 

 

Changing or Cancelling Your Order

Sometimes things happen and you need to change or cancel your order.  We totally understand and are here to help, but you must contact us immediately!  Our team is oh so skilled at packing and shipping orders fast!  Once they initially process your order (usually within 1-4 hours) we will be unable to make any changes to your order.

Adding Items to an Order You Just Placed

Have you ever had that moment when you’ve just submitted your order and you come across a dress that makes your heart stop?  Well, we have.  First, contact us immediately!  We may be able to add the item to your existing order, but only if the team has not already processed your order (usually within 1-4 hours).  We cannot add additional items to your order once it has been processed. 

If you have any more questions, please contact us at sarah@happilyeverco.com